Support

We read everything. A real person answers.

If tonight is heavy — talk to a person, right now. Free, confidential, and awake at this hour. You don't have to be in crisis to reach out.

Contact us

Anything at all — bugs, billing, feedback, or just to say hi:

care@nightsideapp.life

We aim to reply within 2 business days.

Common questions

Are the men real people? No. Every companion on Nightside is an AI — he'll tell you so himself if you ask. Nightside is entertainment, not a substitute for human relationships or professional support.

How do I cancel Nightside Pro? Subscriptions are managed by Apple: iPhone Settings → your name → Subscriptions → Nightside. Cancelling stops the next renewal; your current period keeps running.

How do refunds work? All payments go through Apple, so refunds do too: reportaproblem.apple.com.

How do I delete my account? In the app: Profile → Delete account. It's a two-step confirmation and takes effect immediately — conversations, memories, history, and balance are permanently removed. No email or waiting period required.

How do I get a copy of my data? Profile → Download my data exports everything as JSON.

Can he forget something I told him? Yes — Profile → What they remember lets you remove single memories or wipe a companion's memory completely.